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The Future of K-12 Resource Planning at PowerSchool

PowerSchool is making significant investments in ERP and K-12 resource planning with new leadership and technology from Allovue. Today, we’re excited to share some changes we’re making based on your recommendations in these areas: Customer Service, Product, Integrations, Communications, and Feedback.

ERP Satisfaction Survey
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Our Vision

In early 2024, PowerSchool acquired Allovue, a leading provider of K-12 financial planning, budgeting, and analytics solutions.

Jess Gartner, the CEO and founder of Allovue, is now PowerSchool’s Group Vice President of ERP & Allovue solutions. Together, these solutions form the Resource Planning Cloud. The Allovue platform unlocks our potential to invest in new solutions that will enhance the success of our ERP customers.

With new thought leadership and a vision for transformational innovation, we’re committed to building the world-class ERP solutions you deserve. We’re actively developing more efficient, effective, and integrated finance and HR solutions, so you can focus more on strategic decision-making for your students and staff.

“When I started Allovue, I imagined a world where executives of billion-dollar companies would look on with envy and say, ‘I wish we had the kind of tools they have in Education.’ I still believe that world is possible—a world in which the leaders facing the most difficult resource allocation challenges who are tasked with making the most consequential decisions are fully equipped with world-class innovations to get the job done.” – Jess Gartner

 

VIDEO: Learn about PowerSchool’s vision for resource planning.

Changes to Customer Service

Your Recommendation: Enhanced support.

Our Action Plan: Welcome new leaders for ERP Support and Services.

We are actively working to streamline our processes to ensure you have a great experience with implementation and support. We’ll also provide ongoing services to make sure you’re getting the most out of your ERP.

We’re introducing brand-new roles to focus on your customer experience and success. ERP systems are highly complex, so we’re creating a team dedicated to helping you maximize use of your ERP and channeling your feedback to product and services leaders.

We’re also going to offer a new Learning Bundle for enhanced training and best practices. The bundle will include access to our PD+ platform, fiscal- and year-end Seminar Series, a PowerPack of courses with live instruction, and an education concierge to help you make the most of your professional development.

Team Leader Roles:

  • Senior Director of Technical Support
  • Senior Director of Professional Services, ERP
  • VP of Customer Experience
  • Director of Customer Experience
  • Sr. Education Impact Consultant

Product Changes

Your Recommendation: More product innovation. 

Our Action Plan: Prioritize innovation resources to improve functionality and user experience, add product features, and introduce exciting new offerings like PowerBuddy AI. 

Over the next few months, we plan to expand our R&D teams to focus on big advancements for ERP customers. We’re still gathering feedback, but some emerging themes for our 2025 roadmap include: position control, procurement and contract management, grants and reporting, and connecting financial data to student outcomes. We’re excited to share more details with you this Fall. 

Team Leader Roles:

  • VP of Product, ERP
  • VP of Product, Allovue
  • VP of Engineering, ERP
  • VP of Engineering, Allovue
  • VP of Design, Resource Planning

Product Integration Changes

Your Recommendation: Smoother product integrations. 

Our Action Plan: Build a team of data specialists to focus on interoperability within Resource Planning solutions (ERP & Allovue) and across all PowerSchool offerings (such as Talent).

The Integration team’s goal is to make sure all our Resource Planning products and partner solutions play nicely together so you have easy transitions from one application to the next. We’re already working with the product teams in Predictive Enrollment Analytics, Connected Intelligence, Analytics and Insights, and Talent to create a “better together” experience for you.

Team Leader Roles:

  • VP of Data Engineering
  • Sr. Data Engineer
  • Sr. Product Manager – Integrations & Reporting

Communication Changes

Your Recommendation: More resources tailored to our roles and product usage. 

Our Action Plan: Create a one-stop repository for all things K-12 resource planning: best practices, product updates, new research, and other communications specifically designed for district finance, HR, and operational leaders.

Team Leader Roles:

  • VP of Marketing
  • Director of Education Research

Changes to Feedback

We believe progress in education is shaped by those who are open to speaking up about obstacles and exploring new options to overcome them.

Stay tuned for future feedback opportunities, like focus groups and in-person meetups at conferences, and be sure to take the ERP Satisfaction Survey! These platforms will allow us to listen better and take proactive action to meet your needs.

If you have questions now, or want to dive into a particular HR/finance need, our Solution Sales team is standing by to help.