Product Updates
What’s New in Attendance Intervention
Practical improvements that support proactive outreach and stronger family connections.
Exclusion Lists
Available Now
You can now exclude specific students from receiving automated attendance communications like letters or postcards.
Prevents outreach that may be inappropriate or unnecessary, helping you communicate with families in a more thoughtful, student-centered way, especially for students with medical needs, IEP accommodations, or specialized programs.
Intervention Self-Service
Available Now
District and school administrators can manage and adjust attendance interventions directly without waiting on support for routine changes.
Keeps messaging accurate as staff roles change, reduces errors from mistimed communications, and gives you faster control over what families receive.
Intervention Mock Run
Coming
A preview tool that shows exactly which students will receive an intervention before messages are sent.
Helps your teams validate student lists and attendance data in advance, reducing last-minute corrections and avoiding family confusion.
HTML Intervention Letters and Postcards
Coming
Attendance letters and postcards changing to an HTML-first format, with PDFs still accessible when needed.
Improves readability and accessibility for families across devices while helping districts meet accessibility expectations.
Attendance Points
Coming
Assign point values to attendance codes to better reflect how different behaviors contribute to intervention triggers.
Aligns intervention criteria with district policy instead of a one-size-fits-all approach, improving accuracy and trust in attendance data.
Turnkey SIS Integrations
Coming
Native integrations between PowerSchool SIS products and Attendance Intervention.
Reduces setup effort, improves data consistency, and simplifies summer rollover for districts managing multiple systems.
Try This: Tips & Best Practices
Put Control Back in the Hands of Your Teams
These updates are designed to help you fine-tune attendance outreach, reduce extra work, and make quick adjustments without slowing down your day.
Use exclusion lists to intentionally pause outreach for specific students or situations.
Not every absence should trigger communication. Exclusion lists help your teams avoid over-messaging families and ensure outreach stays thoughtful, accurate, and appropriate.
Review and maintain exclusion lists throughout the year—not just once.
Student needs change. Keeping lists up to date helps your interventions stay aligned with current circumstances and prevents outdated rules from causing confusion or errors.
Make routine updates directly using district self-service tools.
Self-service gives you faster turnaround when staff roles change, settings need adjusting, or preferences need updating—so nothing gets stuck waiting.
Assign the right level of access to the right people in your organization.
Role-based self-service lets administrators manage what they own while keeping oversight and consistency across the district, reducing bottlenecks without sacrificing control.
Support FAQs
Getting Help and Staying Informed
What is the Attendance Intervention annual rollover?It’s the required yearly process that prepares Attendance Intervention for the new school year by updating schedules, templates, attendance settings, and system syncs. |
When should districts complete the rollover form?As soon as you receive the form from PowerSchool Support, early submission helps prioritize your rollover and supports a smoother start to the year. |
Where should I go for product updates or known issues?Release Notes – Stay up to date on new features, enhancements, and fixes. Status Page – Check real-time system status and incident updates. PowerSchool Community & Customer Connect – Find FAQs, shared best practices, and peer discussions. |
Customer Success Story
Derry Area School District (Pennsylvania)
Derry Area School District uses Attendance Intervention to replace manual attendance outreach with automated, two-way communication. As a result, the district has reduced truancy hearings from dozens per year to near zero while giving staff back valuable time to focus on students and other responsibilities.
Upcoming Events & Webinars
Customer Town Halls
We’d love to see you at the next Customer Town Hall. Join us to stay current on Attendance Intervention updates and learn how other districts are strengthening attendance through clearer communication and smarter workflows.
Register for the Next Town Hall
Webinar
Preparing Your Systems for the Next School Year is on Tuesday, April 14th at 2:00 PM ET.
Join this webinar as we highlight key steps, timelines, best practices, common pitfalls, and time-saving tasks to complete early.
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Professional Development Plus (PD+)
Giving you flexible ways to keep learning throughout the year, Professional Development Plus (PD+) offers on-demand, self-paced courses and videos to support consistent product use across your district.
PowerSchool Community
Our PowerSchool Community is a place for administrators, educators, partners, parents, and students to get the most out of their PowerSchool products. Connect with peers and PowerSchool experts today!