Product Updates
Document Workflow Summary in Employee Records
Coming
Ability to easily see which employees have a document and follow up with a click.
Gain real-time visibility into document completion, centralize reminders and approval settings, and stay audit-ready with full transparency.
Modern Admin Experience for Applicant Tracking (Optional)
Coming
Ability to request a new, modernized admin experience with responsive design and accessibility-compliant workflow.
Build tailored application forms faster, capture role-specific information upfront, and surface qualified applicants earlier with less back-and-forth.
Job‑Specific Questionnaires in Applicant Tracking
Coming
The ability to create job-specific application questions without adding new application types.
Build tailored application forms faster, capture role- specific information upfront, and surface qualified applicants earlier with less back-and-forth.
Improved Location Searching
Coming
Applicant search using zip code and job board preferences.
Target geographically viable candidates, improve outreach response rates, and reduce time spent screening unlikely matches.
Try This: Tips & Best Practices
Small Changes That Matter During Hiring Season
Applicant Tracking: Use job offer templates for recurring or seasonal roles.
Templates reduce manual drafting, auto‑populate key details, and keep communication consistent across your district.
Applicant Tracking: Send job offers directly from the Begin Hire Page.
Everything stays in one place—status tracking, timestamps, and responses—so nothing slips through the cracks.
Employee Records: Digitize familiar paper forms using the PDF Form Builder in Employee Records.
You keep the original look and compliance requirements while improving legibility, routing, and reporting.
Employee Records: Check the Knowledge Bot inside Applicant Tracking and Employee Records.
It gives you on‑demand access to resources, events, and how to videos —right when you need them.
Support FAQs
Getting Help and Staying Informed
How can I contact PowerSchool Support?
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What’s the best way to submit a support ticket?Include a clear summary, detailed steps to reproduce the issue, screenshots or recordings, environment details, and one issue per ticket. |
Where can I find known issues and release notes?Visit PowerSchool Community for product‑specific known issues, upcoming releases, and the system status page for major incidents. |
Customer Success Story
Flagler Schools (Florida)
Facing hiring and onboarding challenges, Flagler Schools digitized recruiting, onboarding, and employee records. As a result, the district expanded its candidate reach, reduced applicant support needs through self‑service tools, and saved hundreds of hours annually—freeing up the equivalent of half a full‑time role to focus on higher‑value HR work.
Upcoming Events & Resources
PowerUps, Learning Labs, and Office Hours
Upcoming sessions cover screening and pre-screening in Applicant Tracking, folder security in Employee Records, job offers, contracts, letters, and seasonal support topics.
Registration for product events is available through the in-product Knowledge Bot or through PowerSchool Community.
Customer Town Hall
Join the next Customer Town Hall for the latest on SchoolSpring Job Board, Employee Records, and Applicant Tracking.
More for You
PowerSchool University (PSU)
Interested in strengthening your product knowledge and learning alongside your peers? PowerSchool University offers in-person and virtual training experiences where you can learn directly from experts, share ideas with other districts, and gain practical guidance to help you use your solutions even better!
Professional Development Plus (PD+)
Giving you flexible ways to keep learning throughout the year, Professional Development Plus (PD+) offers on-demand, self-paced courses and videos to support consistent product use across your district.
PowerSchool Community
Our PowerSchool Community is a place for administrators, educators, partners, parents, and students to get the most out of their PowerSchool products. Connect with peers and PowerSchool experts today!